why complexity hurts
Simply put, complexity hurts:
- It slows us down
- It costs us money
- It confuses us, so we lose focus
- It makes work less fun
And business complexity is growing…
International expansion
Product and service portfolio diversification
Increased cross functional working
Increased volume and diversity of communication
More complex IT systems
Technological change
Regulatory change
Growing market segmentation
Outsourcing and network forms of organisation
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